Transformative EdTech by Embracing Collaboration

Shane Nuessler, Associate Director, Learning Futures, University of Canberra

Shane Nuessler, a veteran in educational technology for over two decades, began in 1999 by supporting academic staff at Charles Darwin University. His innovative ideas for utilizing web technologies in remote communities led him to the Australian National University (ANU), where he played a crucial role in the digital transition of lecture recording and enhancing WebCT functionality.

Taking an academic turn, Nuessler earned a postgraduate certificate in online learning from the University of Southern Queensland. Joining the University of Canberra in 2008 as a learning designer, he seamlessly merged face-to-face and online classes for a unified learning experience. Currently serving as the Associate Director, Learning Futures at the University of Canberra, Nuessler oversees nine platforms, including Canvas, MAHARAH, Collaborate Ultra, Accredible, and EchoVideo. His commitment to leveraging technology for active learning has significantly transformed the educational landscape, prioritizing a personalized and relevant learning experience for both students and staff.

In a recent interview with Education Technology Insights, Shane Nuessler discusses the ever-evolving landscape of educational technology. He highlights challenges and emerging trends, emphasizing the need to adapt to upcoming changes. Nuessler also touches on the complexities of active learning, personalized education, and the transformative impact of artificial intelligence on teaching and learning experiences.

From your 20+ years in edtech, what were the biggest hurdles for teachers and students? Looking ahead, what challenges do you see, and how can teachers prepare?

The challenges faced in integrating technology into academia have evolved over the years. A hurdle early on in my career has been convincing educators that using technology doesn't necessitate a complete overhaul of teaching methods. Good pedagogy is good pedagogy, technology doesn't change that but it can make learning more flexible, accessible, equitable, engaging, personalized. The key is to leverage technology as a tool to enhance pedagogical practices. Group management, classroom management, assignment strategies, and other teaching approaches can all benefit from considered and careful application of educational technology.

The second challenge lies in navigating the diverse landscape of technology literacy among educators. Some may still struggle with information and communication technology (ICT) literacy, creating a variable spectrum of attitudes toward educational technology adoption. Pre-COVID, there were individuals who hesitated to embrace available tools, while others enthusiastically explored various options.

“Education shouldn’t be pouring knowledge into passive buckets. It's about sparking flames. Let’s empower educators to craft active learning, where students reach and ignite their own understanding, one ‘just out of reach’ concept at a time.”

The COVID-19 pandemic, however, forced a significant shift as educators had to adapt to virtual classrooms and online teaching methods. Despite initial reluctance, many found that technology could enhance student experiences through flexibility in learning. Virtual classrooms saw substantial attendance even after the return to physical campuses, indicating a lasting impact.

As the education sector adapted to the online shift, a new challenge emerged with the integration of generative AI. The concern now revolves around maintaining academic integrity in assessments, particularly questioning the authenticity of student work in a world where AI can generate content. Regulatory bodies and universities are collaboratively addressing this issue, sharing insights and best practices to adapt to the changing landscape.

In this uncertain environment, collaboration and working together become crucial. Universities are encouraged to foster communities of practice, where educators can share concerns, successful strategies, and learn from each other. Regular forums, accommodating the busy schedules of academics, facilitate open discussions. Additionally, working with IT services and staying informed about technological advancements, such as AI integration into operating systems, is essential for staying ahead in this rapidly changing educational landscape.

As a veteran educational technologist, what's the most rewarding shift with tech? How has it changed your connections and views on learning in the classroom?

The question of what keeps me going in education is rooted in my dedication to students. Witnessing their pursuit of goals and self-discovery fuels my desire to contribute. My motivation lies in reshaping education, advocating for active learning, and adapting to the challenges of our times.

To address the issues students experience with hours-long passive lectures, I emphasize active learning, chunking content, and fostering in class peer learning such as the Think-Pair-Share method. Embracing the Zone of Proximal Development (ZPD) theory, which highlights the importance of providing challenges just beyond student's current capabilities and working in groups further enhances social learning.

Artificial intelligence (AI) emerges as another game-changer, particularly in feedback processes. AI’s real-time feedback enhances communication skills, while its potential in educational technology tools promises to streamline tasks for academics.

The transformative power of AI definitely holds the key to personalized education in the future. Features like natural language prompting for educators and AI-driven recommendations for students aim to create a more relevant and tailored learning experience. The goal is to achieve just-in-time and in-context feedback, akin to a cognitive apprenticeship, revolutionizing education for students and staff alike.

What advice would you give new teachers on adopting new technologies and adapting to curriculum changes? Do you have any insights for CXOs?

The crucial advice is to foster continuous learning through community engagement. Participate in communities of practice, explore diverse approaches, and openly discuss your practices and challenges. Sharing experiences facilitates collective problem-solving, leveraging the collective wisdom of those who have faced similar hurdles. The way forward is increased and unhindered collaboration.